The health and safety of our audiences, clients, staff, volunteers and the local community are of the utmost importance to us.

Byron Community Centre – COVID-19 Guidelines and Safety Plan

For re-opening from July 1, 2020.
Updated Oct 1, 2020.
Further updated 29 March, 2021

All volunteers and staff have been briefed on the COVID-19 guidelines from NSW Health.

The Byron Community Centre building will remain closed to the general public unless otherwise stated.  

From Monday 22 March, 2021, The Byron Theatre box office will be open to the public on Mondays/Wednesdays/Fridays between the hours of 10:30am – 1:30pm.

All Covid-safety protocols will be upheld while dealing with patrons.

For any general enquiries or volunteer related matters, please call the office on (02) 6685 6807, or email the appropriate staff member.  

Please note we are actively discouraging unnecessary visits to the Centre. Community groups and programs resumed from July 2, 2020, but only under the guidelines issued by the NSW government.

Please stay away:

  • If you are unwell.
  • If you have returned from overseas or an identified “COVID hotspot” in the past 14 days.
  • If you have tested positive for COVID-19.
  • If you have had contact with a person with a known positive case of  COVID-19 in the past 14 days.

For any further information on coronavirus, you can visit the following websites:

These guidelines will be reviewed by management regularly to ensure that we are complying with national and state public health directions.

Safework may be notified by on 131 050.

A home office is also a workplace. This document addresses the home office environment also.

Wellbeing of Clients, Visitors, Staff and Volunteers

  • Practice social distancing in the building at all times. Floor signs and other signage will be displayed around the Centre.
  • Sanitise your hands when you enter the premises, at regular intervals during your visit, and before you leave the building. Sanitising stations will be set up at each main entrance and at other points around the Centre.
  • Maximum capacities of all spaces will be clearly displayed at entry points to all offices/meeting rooms/restrooms. All room capacities must be adhered to.
  • The Byron Theatre will adhere to all/any NSW Government directives on entertainment venue capacities. All theatre events will be ticketed and allocated seating as per the NSW Government guidelines for events.
  • Staff are still advised and encouraged to work from home where possible.
  • Any staff/volunteers should advise their manager ASAP if they are feeling unwell or have tested positive to COVID-19. 
  • To notify of any COVID-19 cases in NSW, please call 13 10 50.
  • All communal spaces will be thoroughly cleaned, and must remain tidy and clear at all times.
  • Personal equipment (eg. phones, glasses) should be cleaned regularly using disinfectant wipes.
  • All staff/volunteers/clients must bring their own cup, plate, bowl, drink bottle, utensils etc. Paper towels will replace tea towels.  
  • Staff should discuss any sick leave entitlements due to COVID-19 related illnesses with their manager.
  • If a member of staff/volunteer/attendee/client tests positive at any time and that person has been in the Centre in the last 7 days, or as per directed by the relevant health authority, all staff will be requested to work from home for at least 3 days to allow for deep cleaning of the office. All groups using the venue will be notified.
  • Staff/volunteers will not be allowed back in the office during any period of office closure post a positive test result. Staff/volunteers who have been in contact with that individual, per government directions, may be asked to self-isolate until Covid testing is returned. BCC will follow directions of NSW Health per practices that any individuals must take, and if required to assist with contact tracing. 
  • If a staff member or volunteer has been unwell and away from work:
  1. They must not return to work when feeling unwell
  2. We encourage those who are unwell and off work to be tested for Covid.
  3. If the employee/volunteer has flu like symptoms, they must stay away for 14 days and/or until they are well, unless they have a negative test result and are well.
  • All staff and volunteers are encouraged to wear masks when interacting with the public, especially with vulnerable members of the community. Masks will be provided for staff/volunteers and are offered to clients/participants and members of the public who enter the building.
  • Any dancing or singing performers in the theatre should be minimum 3 metres away from the first audience seating row. From March 29 2021, there are no restrictions on dancing or singing in the theatre.
  • The Theatre Events Bar is in full operation, with Covid-safety guidelines in place for queueing and patrons may sit or stand while drinking.

Physical Distancing

  • From March 29, 2021 – All rooms/office spaces have been measured out based on the 2-metre square rule. See below for all room/office capacities.
  • All room capacities will be clearly labelled at the entrance to each space.  Please adhere to these capacities at all times.
  • 1.5 metre social distancing must be adhered to at all times in offices/theatre/foyer areas as well as upon entry/exit of the building.
  • All room capacities are based on the total number of people allowed in the space; this includes participants, patrons, teachers, facilitators, performers, crew members, staff and assistants.
  • All activities must be non-contact at all times. Accidental contact may occur, but no deliberate body contact allowed.
  • Theatre seating capacity is now at 100% capacity for fixed seating theatre events. Where the seating is retracted, then the 2-metre square rule applies for the space. This capacity is 140 people.
  • Any events where box office ticket sales are required will have crowd control by using floor markers, signage and crowd barriers for social distancing indicating where patrons can queue. A Safety Hygiene Officer will be onsite for busy times to ensure Covid-safety guidelines are adhered to.
  • Meetings should be online wherever possible; if not, room capacities and socially distanced seating is required.
  • Contactless payments, invoicing and deliveries will be conducted wherever possible.

Hygiene and Cleaning

  • The Byron Community Centre has commercial cleaners who clean the building each morning before opening hours.
  • Each day a volunteer or staff member will be designated to clean and disinfect common surfaces at regular intervals (eg. common tables, handles, kitchen areas, light switches, and any shared keyboards, mouse and phone headsets).
  • Sanitising stations and sanitiser will be available throughout the building.
  • Please teach and adopt good hygiene practices at all times.
  • Bathrooms will be well-stocked with hand soap and paper towels.
  • Signage will be clearly displayed in all bathrooms indicating good hand washing technique.
  • No common kitchenware is available and nothing is to be washed and left in the kitchen areas. 
  • Eating lunch/snacks is encouraged to be done outside, rather than in the office spaces.
  • Any sharing of office facilities and equipment is discouraged.
  • All staff should wipe over their desk and other personal equipment at the end of each day.
  • All kitchen areas should have detergent/disinfectant available for use.

Record Keeping

  • There will be no unnecessary visitation to the Centre: Only for group sessions/appointments/meeting requirements. All visitors must present themselves to reception/concierge upon arrival. If bookings are outside of Centre business hours, then concierge/record keeping must be managed by the hirer/user. Alternatively, a complete list of participants can be sent in advance.
  • All visitors/staff/volunteers/contractors will be recorded upon entry to the Centre by a designated person; name/mobile/email address will be recorded via the Service NSW unique QR code for the Byron Community Centre.  Records are kept for a minimum of 28 days. Any contact records will be secure and confidential and only for the purposes of tracing COVID-19 infections. A dedicated ipad is stored at the concierge desk to register all people into the building.
  • For Byron Theatre events, pre-purchased ticket holders do not need to register into the building via QR code as the ticket platform has all necessary contact information for contact tracing. However, all people purchasing tickets for events on the night MUST register via the QR code.
  • Staff and volunteers will be encouraged to download the COVIDSafe app and will be made aware of the benefits of contact tracing.
  • Cooperation with NSW Health is advised at all times if contacted in relation to a positive case of COVID-19. Please also notify SafeWork NSW on 13 10 50 with any information if required.
  • All community groups/room clients must have a designated volunteer/person allocated to signing in guests/clients. Any group booking must adhere to the room capacities and social distancing regulations at all times.
  • All activities (an activity is defined as those which require active participation such as yoga, drumming, music, workshop etc.) will now be restricted to the designated capacity of the space.  
  • All community singing groups and workshops are under strict guidelines for operation until further notice.

For any further information regarding rules and restrictions in NSW for businesses, please see the NSW Government website.

Updated 6 April, 2021

Covid Safe Numbers

Byron Theatre

Byron Theatre – 100%

Theatre Fixed Seating – 266 persons

Theatre retracted seating – 140 persons (2-metre square rule applies)

Performers, crew, staff, volunteers are all outside of the seating capacity totals

Covid Safe Spaces at BCC – 2-square metre rule

Green Room: 12 persons

The Fletcher St Kitchen: 30 persons

Cavanbah Room: 44 persons

Verandah Room: 20 persons

The Pass: 8 persons

The Community Cabin: 30 persons

Foyers and Offices

Downstairs foyer: 28 persons

Main Office: 18 persons

Finance Office and Community Services Office: 4 persons 

Venue Office: 4 persons

General Manager Office: 6 persons

Markets Office: 12 persons

Bar and Courtyard

Bar area: 12 persons

Bar staff: 4 persons

Middle courtyard area: 30 persons

Fletcher St courtyard area: 14 persons

Top Balcony area: 34 persons